We can reserve items but we can not accept pre-orders. Items reserved will be held for 48 hours unless payment is for the preserved order is received in which the order will be held for 14 days. To keep up to date on new products and offers sign up to receive email newsletters or follow us on social media.

We are unable to contact customers with notifications of product stock updates. The best way to keep up to date on our products is to sign up to receive email newsletters or follow us on social media.

We frequently stock our shops and update release new products into our range online, the best way to keep up to date on our products is to sign up to receive email newsletters or follow us on social media.

There are lots of ways to get in touch, complete the form to contact us online, call on Tel: 061 5 386344 or send us an email: info@boldndbeauty.com Phone lines are open 7 days a week, 8am to 8pm (Local). Email Bold N Beauty now.

Yes, we have a store. We are located at Saqaudin Road, Xamar Weyne, Mogadishu. Our store is on the building next to Masjid Raqay. We also have online store. We are often at shows and events throughout the year so sign up to receive email newsletters or follow us on social media to be in the know.

At the moment, we only accept USD. However, we only accept cash and PayPal payments charged in USD. Note that should you accept to pay in USD, you card provider may charge you foreign exchange. We highly recommend you use. We are working on bringing card payments in multi-national currency in the near future. Click here to find out more about PayPal.

All our products advertised on social media will be displayed and available for sale on our website should they be in stock. If you cannot find an item on the website it is likely that it has now sold out. We are sorry for the inconvenience

Our products are available in different sizes and are either measured in standard weight (g/kg) or volume (ml/l). You should order the size that fits your lifestyle and for the length of duration you intend to use.

Please check your spam/junk folder. If you requested a new password but still do not have a link to reset your password, please contact us and a member of our team will contact you to investigate.

If you are having trouble logging into your account, please try resetting your password. Our website was updated on 31/03/2020 and your account may not have been imported if you hadn't logged in for some time. We take data security very seriously, you can read more in our Privacy Policy.

Yes. However, we quickly begin processing orders once complete, which means we may be unable to make changes to an order once it has been placed. Please contact us as soon as possible if you want to cancel an order and we will make every effort to retrieve your order from our process and dispatch queue. However this is not guaranteed. You can of course return your order once your receive it.

Yes. However, we quickly begin processing orders once complete, which means we may be unable to make changes to an order once it has been placed. Please contact us as soon as possible if you want to change an order and we will make every effort to retrieve your order from our process and dispatch queue. However this is not guaranteed. You can of course return your order once your receive it.

Mistakes happen. However, we are sorry for the inconvenience. Please contact us as soon as possible and we will investigate. Please provide your order number and details of what is wrong with the items you have received. You will need to return the incorrect item to us and we will immediately dispatch a replacement.

We are sorry for the inconvenience. Please contact us as soon as possible and we will investigate. Please provide your order number, product name and description of the fault.

If you registered an account with us, visit your account to see all of your order history. Please note, if you made a guest order, we are afraid you may not be able to see you order history. Please contact us with your order number and order details should you need more information regarding an order placed with us before. You may be required to provide the email address and contact number you used to order with us for your security and privacy reasons.

Any customs or import duties are charged once the parcel arrives in the destination country. Any charge on a parcel must be paid by the person receiving the goods. Bold N Baeuty has no control over these charges and we are unable to indicate what the cost will be, as customs policies and import duties vary widely from country to country. We suggest contacting your local customs office who can assist by giving you and indication of current charges before you complete your order, so that you are not surprised by charges you were not expecting once your parcel is delivered. Please take a look at our delivery information for more details. Please read our Terms & Conditions.

You will not be able to track your order as we do not have a tracking system yet. However, once we have received a payment, we shall process your order quickly. You will receive a despatch email from our warehouse letting you know your order is on its way. If you requested to pick up from one of our stores, you will receive an email for you to collect your order. Please bring your order number. If we doubt the person picking up the parcel is you, form of ID may be required.

Yes, you can click-and-collect or reserve and order. Items reserved will be held for 14 days unless. Items paid for will be held for 14 days. If not collected, the order will be cancelled and the customer refunded

We have a dedicated team who are there to deal with issue and complaints from our esteemed customers. To raise and issue or to make a complaint, please complete the form to contact us online, call on Tel: 061 5 386344 or send us an email: info@boldndbeauty.com Phone lines are open 7 days a week, 8am to 8pm (Local). Email Bold N Beauty now.